On a daily basis,
by your side.
Professional home care services for elderly people experiencing loss of autonomy, post-hospitalization, or temporary disability in the Principality of Monaco.
Trusted support tailored to your loved one's pace.
Excellence, kindness and responsiveness.
1. You benefit from a privileged advisor to set up and monitor the support for your loved one.
2. A tailor-made service, we take care of everything within 24 hours to support your loved one at home and to assist you as well.
3. Quality of service and total transparency, we have the same level of requirement for your loved ones as for ours.
4. Always the same trained and qualified home help, who will work with your loved one.
5. A dedicated client area where you will find, among other things, all the tasks performed by the caregiver in your loved one's home.
6. 24/7 assistance to support you, especially in case of emergency.
Quality, availability, connectivity
and transparency.
A unique and innovative service in Monaco: traveling night guard , the assurance of periodic and personalized monitoring for your loved one which reassures the whole family.
A private and secure space on our online platform. A real interface with our teams, you will find all the information concerning your loved one.
Weekly reports are uploaded to your client area. We transparently communicate the tasks carried out for your loved one.
.png){kind=small}
The ability to rate the services provided by our caregivers. Whether it’s to report an undesirable event or to share your satisfaction, your feedback is important to us!
.png)
24/7 assistance to support you in case of emergency. We offer a Human service above all, to meet your needs.
.png)
Monegasque company approved by the Prince's government.
Answers to frequently asked questions
How are we different from other personal services companies?
We focus on quality, innovation and proximity to beneficiaries, through:
- customization of services: we adapt the services to the specific needs of each client.
- a new service, unique in the principality: the traveling night guard.
- training and qualification of staff: we select trained, qualified and empathetic staff.
- modernization of tools: we provide digital tools to facilitate service management and transparency.
- excellent customer relations: we ensure availability and regular monitoring.
- local proximity: we are anchored in the Monegasque economic and social fabric through local partnerships and social commitment.
What types of services do you offer for seniors?
We offer a comprehensive range of home care services including: assistance with bathing, meal preparation and assistance with eating, housekeeping, accompaniment for shopping and medical appointments, and administrative support. We adapt to the specific needs of each individual.
Are your home helps qualified?
Yes, all our home helps are carefully selected and trained. They have the necessary qualifications and benefit from ongoing training to ensure a high quality service.
How can I track the services provided to my loved one?
We provide a detailed and regular report of the services provided. In addition, our coordinating nurse is available to answer your questions and keep you informed of the services provided.
Do you offer financial assistance or grants?
We can assist you with the process of obtaining financial aid, such as the Autonomy Allowance (PA). Our team is trained to guide you through these administrative procedures.
What happens in an emergency?
In the event of an emergency, our team is trained to respond quickly and efficiently. We have protocols in place to handle emergency situations and ensure the safety of your loved ones at all times.
How do I know which service is right for my loved one?
We conduct a free initial assessment to understand your loved one’s specific needs. Then, we develop a personalized plan to ensure they receive the most appropriate support.
What are your hours of service?
Our services are available 24 hours a day, 7 days a week. We understand that needs can arise at any time, and we are here to help in any circumstance.
What are your rates and accepted payment methods?
Our rates vary depending on the services requested and the duration of the interventions. We accept payments by bank transfer, SEPA direct debit and check.
How can I use your services?
You can contact us by phone, email or through our website to arrange a free in-home assessment. Following this assessment, we will create a tailored plan and begin services at your convenience.
Can I change or cancel a scheduled service?
We understand that changes can occur. In the event of a planned absence, we must be informed 15 days in advance. In the event of a one-off suspension of a single service, the deadline is reduced to 48 hours in advance. Finally, in the event of an unforeseen reason beyond your control (hospitalization), interventions may be interrupted within one hour.